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Deebot 920 Laser Distance Sensor Malfunction: A Troubleshooting Guide

Robotic vacuums have become a convenient household appliance, but when the laser distance sensor malfunctions, it can be frustrating. The Deebot 920, known for its advanced features, can encounter issues with its laser sensor. Here's a guide to troubleshoot this problem:

1. Check for Obstructions

One common reason for sensor malfunction is obstructions in the vacuum's path. Look for any objects blocking the laser sensor's range. Remove these obstacles to allow the sensor to function properly.

2. Clean the Sensor

Dust and debris buildup on the laser sensor can also cause issues. Use a soft, dry cloth to clean the sensor carefully. Avoid using water or cleaning solutions that could damage the sensor.

3. Reboot the Device

Sometimes a simple reboot can solve technical glitches. Turn off the Deebot 920, unplug it for a few minutes, then plug it back in and restart the device.

4. Update Firmware

Check for firmware updates for the Deebot 920. Updating the device's software can sometimes address sensor malfunctions and improve overall performance.

5. Contact Customer Support

If the issue persists, reach out to Ecovacs customer support for assistance. They can provide specific troubleshooting steps or arrange for repairs if needed.

By following these troubleshooting tips, you can resolve laser distance sensor malfunctions in your Deebot 920 and enjoy its optimal performance once again.

Stay tuned for more helpful guides and tips on maintaining your smart devices!

OUR PRODUCTS

FEATURED PRODUCTS

Obstacle Avoidance Lidar

High operating range, measuring range to object up to 100 m.

Economical Sensors

Type 4 protection degree,applied in areas with risks

Omron OS32C

The maximum safe zone is 4 meters and the maximum warning zone is 15 meters

Capactive Proximity Sensor

With reverse polarity, short circuit and surge protection.

Square Photoelectric Sensor

Precise optics design with appropriative chip, easy to detect different objects

Cylindrical Photoelectric Sensor

Excellent anti-light interference performance

Slot Sensor

Adopt integrated chip to achieve higher consistency

Baumer GW1J.72O/B5

Obtain more digital information through the IO-Link interface

KNOW ABOUT YAKEXI

HONGFEI AND YAKEXI

ABOUT YAKEXI

The sub-brand "Yakexi" under Shenzhen Hongfei Automation Technology Co., Ltd. is dedicated to innovative research and development, providing high-precision and reliable sensor solutions to meet the diverse needs of our customers. There is a Uyghur proverb that says, "Yakexi embodies the essence of inner satisfaction and happiness." Inspired by this philosophy, we strive to deliver quality products and services that bring satisfaction and trust to our customers.

Vision

Providing world-leading smart sensor solutions with cutting-edge technology.

Mission

Customer-centric, innovative sensor technology, and customized smart solutions.

Values

Integrity, innovation, responsibility, customer first

Philosophy

Integrity-based, innovation-driven, responsible, customer first

OUR ADVANTAGE

We have a professional sales and technical team with in-depth knowledge of industry trends and product features, providing expert consultation and advice to our customers.
Our sales network spans multiple regions and industries, enabling us to respond swiftly to market demands and provide localized services.
We prioritize both pre-sales and post-sales services, responding quickly to customer needs to ensure their satisfaction.
Leveraging our close partnerships with suppliers, we integrate supply chain resources to offer competitive pricing and high-quality products.
We adapt our product and service strategies flexibly based on market changes and customer feedback to maintain competitive advantage.

Diverse range

Customer-centric

Professional sales team

Integrate supply chain resources

Respond quickly to market and meet customer needs

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